Refund policy
Returns & Refunds Policy
Returns
We offer a 14-day return policy. You have 14 days from the date of delivery to request a return.
To be eligible, items must be unworn, unused, and in their original condition, including any tags and packaging. Proof of purchase is required.
To initiate a return, please contact us at granttschosik@gmail.com.
Returns must be approved before being sent back. Items returned without prior authorization will not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Damages & Issues
Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us within 48 hours so we can resolve the issue.
Non-Returnable Items
We do not accept returns on:
• Worn or used items
• Sale items
• Gift cards
Exchanges
If you need a different size, please initiate a return and place a new order once your return is approved.
Refunds
Once your return is received and inspected, we will notify you of the approval status.
Approved refunds will be issued to the original payment method within 10 business days. Processing times may vary depending on your financial institution.